Privacy Policy
At Master Trade, a subsidiary of Master Trade, safeguarding the privacy and security of our esteemed investors remains our utmost priority. We encourage you to carefully review our privacy policy, which delineates the terms and conditions governing the information and services we provide.
Key Points:
Periodic Updates: We retain the right to periodically modify our privacy policy. Therefore, we recommend regular visits to this page to stay informed about any changes.
Recent Privacy Notice: Your personal information is subject to our most up-to-date privacy notice. It is imperative to acknowledge that significant alterations in this document may prompt update notifications to our valued investors.
Employee and Third-Party Handling: If you are an employee or third-party service provider within the Master Trade family, rest assured that your personal data, business policies, and contractual relationships align with our existing policies. Effective communication remains a cornerstone of our company.
Address Context: References to “our,” “us,” “we,” or ‘’Master Trade’ and “Master Trade” pertain to each group company within 20-22, Wenlock Road, London, England, as contextually relevant.
About Us
Master Trade, a subsidiary of Master Trade, is committed to safeguarding the privacy and security of our investors. This privacy policy outlines how we collect, use, and handle personal data. Please read it carefully.
Information We Collect and Store:
As part of our business operations, we collect personal data from investors and potential investors, including:
- Names, surnames, and contact details.
- Income, wealth, assets, liabilities, account balances, tax information, and financial statements.
- Employment information.- Geographic information.- Data related to trading risk tolerance and experience.
- IP addresses, device characteristics, and trading history.- Bank accounts, e-wallets, and credit card details.
- Details of visits to the Master Trade site or applications, including traffic data and communication logs.
Cookies and Data Collection:
Weutilize cookies to gather and store information regarding your interactions with the Master Trade website. These small text files, stored by your browser on your device's hard drive, enable us to enhance your experience by adjusting personal settings and preferences. Further details about our cookies can be found in the "Our Cookies Policy" section on our website.
Business Transaction Records:
Wemaintain records of your business transactions, including:
- Products traded with Master Trade
- Historical investment data
- Specific product and service preferences
- For institutional investors, additional information such as company addresses, shareholder details, and managerial personnel may be required to comply with legal and regulatory obligations.
Data Acquisition Sources:
- Wegather data through various channels, including:
- Services usage
- Website interactions
- Account and demo registrations
- Webinar participation
- Cookies and tracking technologies
- Third-party sources such as marketing lists, social media, brokers, and affiliates
Communication Records:
Wemayrecord communications electronically or by phone pertaining to the services provided and our relationship with you. These records serve as evidence of communication between the company and investors.
Surveillance Measures:
Please note that our offices or facilities may be equipped with CCTV cameras for security purposes.
Wemayshare your personal data with:
● Master Trade companies.
● Third-party application providers.
● Service providers for various purposes.
● Promotional service providers for affiliated brokers.
● Paymentservice providers and banks.
● Auditors, consultants, and contractors.
● Lawenforcement and regulatory authorities.
● Third parties necessary to enforce our agreements.
● Individuals authorized by you.
● Weensurethat third parties receive only the necessary personal data for fulfilling their contractual obligations. Third-party websites linked from our platforms are not governed by our privacy statement.
Investor Rights and Complaints
Investor Rights:
As an investor, you are entitled to the following rights:
Access to Personal Data: You have the right to access the personal data we hold about you.
Correction of Personal Data: If any of your personal data is inaccurate or incomplete, you can request corrections.
Deletion of Personal Data: Subject to legal requirements, you can request the deletion of your personal data.
Object to Processing for Direct Marketing: You can object to the processing of your data for direct marketing purposes.
Request Restriction of Processing: You may request limitations on how we process your personal data.
Transfer of Personal Data: You can request the transfer of your data to a third party.
Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent.
Investor Complaints and Requests:
Weare committed to addressing investor inquiries promptly. Our approach includes:
Timely Responses: We aim to respond to all requests within one month.
Complex Requests: For complex or large requests, we will provide updates and inform you if additional time is needed.
Fee Considerations: In certain cases (unfounded, excessive, or repetitive requests), a reasonable fee may apply. We will notify you of any such charges before proceeding.
Refusal: Refusal to comply may occur only in exceptional circumstances. At Master Trade, we hold your privacy and rights in the highest regard. If you have any inquiries or require additional clarification, please feel free to reach out. Our commitment lies in safeguarding your personal data transparently and in compliance with relevant legal frameworks.
